SocialEngine - Community Software

3 Ways to Keep Your Online Community Positive

A successful online community is all about a positive and supportive atmosphere. With that, members and managers can be transparent, helpful, and direct about the messages they share. The only downside is the inevitable complaining about the other guys. Some members may be so excited they found your community that they start bashing other less-supportive…

SocialEngine - Community Software

3 Hidden Benefits of a Branded Community

Branded communities are on the rise. They provide a wealth of benefits both to consumers and brands by starting an open dialogue. In other words, they’re invaluable to your brand’s growth. But beyond the basic benefits of chatting face-to-face with loyal consumers, there are a few lesser known reasons to build your own branded community.…

SocialEngine - Community Software

3 Common Myths About Branded Communities

Branded communities are your new best friend. They’re the hot trend right now and they’re not going away anytime soon. With a captive target audience, brand cheerleaders all around, and the most beneficial feedback group you can imagine, it’s no wonder branded communities are so popular. In order to get the most out of yours,…

SocialEngine - Community Software

A Private Custom Social Network Makes CRM Easy and More Effective

When the average person thinks of a social network, they think of their favorite personal platforms like LinkedIN, Facebook, Twitter, Instagram or Pinterest, etc. When business owners think of social networks, they think of how they can use the platforms to generate sales and attract customers. However, savvy business owners are realizing that there’s more…

SocialEngine - Community Software

Why it's Imperative to Create Your Own Branded Community

Terms like “community” and “find your tribe” are the new buzzwords of digital marketers. Newbies will automatically believe these words mean having a large following on social media or simply having high page views on their blog or website. In actuality, community and tribe refer more to the connectedness of the leader and the community…

SocialEngine - Community Software

Three ways to use community management technology to discover new talent for your team

We’ve already established the importance of building a community around your brand and some tips on how to make it successful. The goal is to bring vibrancy to your brand by connecting members in a forum centered around your company vision. This helps spread brand awareness as followers share and contribute content with their friends and family. However,…

SocialEngine - Community Software

5 Ways to Relieve Conflict in Your Community

As your branded community grows and flourishes with activity, you will inevitably run into some sort of conflict from within. No matter how peaceful your content and connections are, people have differing opinions and will use your platform for discussion. Never fear! Navigating conflict can be a positive experience for your brand and your fans. Just…

SocialEngine - Community Software

3 Tips for Successful Community Management

A successful brand is more than its flashy online presence. It’s a community. Managing your brand followers takes more than regular tweets. It takes a purposeful brand to lend an active ear and offer meaningful, solution-driven content. As you build your branded space online for loyal fans, keep these three tips in mind for successful community management. Keep…

SocialEngine - Community Software

Fantastic Social Features for a Successful Online Community

When building an online community, social features are an essential part of the mix. They can help establish a loyal membership, help you to advertise via free media outlets (Facebook, Twitter, etc) and help your users connect in meaningful ways. One of the reasons we’re SocialEngine is that we give you these tools to help…

SocialEngine - Community Software

Creating an Effective Community Strategy Canvas

Truly effective businesses encourage their customers to get involved. When paying customers feel involved and valued, they want to contribute to the business’s further success. In addition, successful businesses learn from their customer base about how best to serve it in ways that align with the business’s mission. Creating and hosting an online social community…