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FAQs, Knowledgebase, Tutorials & Help Center Plugin

Created by: SocialEngineAddOns
Compatibility: SocialEngine PHP 4.1.1 - 4.9.9


  • Does this plugin come pre-loaded with FAQs?

    Yes, this plugin comes pre-loaded with FAQs for many core features of SocialEngine, and for our plugins. You can choose which of these to import from the Admin Panel of the plugin. You can choose to edit those FAQs after importing them.
  • I need FAQs for a 3rd-party plugin. How can I get them?

    Please contact the developer of that plugin with the sample CSV file after downloading it from here ( You can ask the developer to populate the CSV file with the FAQs for their plugin. You can then import the CSV file provided by that developer from the Admin Panel of this plugin.
  • Is this easy to install?

    Yes, absolutely! This plugin will install seamlessly on your SocialEngine with the one click Package installation feature.
  • What will my plugin download contain?

    The plugin download will be a zipped file, which upon extraction will give the plugin package tar file, the license file, and the installation instructions file.
  • Is this a stand-alone plugin?

    Yes, no other plugins are required to run this plugin.
  • I want to customize this plugin according to the offerings and design of my site. Can you help me?

    Yes, please contact us from here ( with your customization requirements.
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  • September 15th, 2015 by Derek O.

    This plugin is very helpful to our users and provides useful tips and ideas that enhances their overall experience. We strongly recommend it. The installation was very easy and it works great.

    Thanks Ritu
  • July 27th, 2015 by Christy D.

    This plugin is a great help for your members and the owner. Helps keep common questions and answers all in one place for members to reference. Its a must have!
  • July 18th, 2015 by Alvaro J.

    Great plugin, very useful and easy to configure and use, and it also support S3 storage, so excellent work!!!
  • July 9th, 2015 by James N.

    Below are the Plugins I have used, the support is great even thou the time zones are apart I always get an answer that night. I have purchase more plugins with SocilaEngineAddons than any other developer and have had zero unfixable issues....

    FAQs, Knowledgebase, Tutorials & Help Center Plugin v4.8.8
    Video Lightbox Viewer Plugin v4.8.7
    Advanced Activity Feeds / Wall Plugin v4.8.8p3
    Directory / Businesses - Short Business URL Extension v4.8.0
    Directory / Businesses - Discussions Extension v4.8.8 N-A
    Directory / Businesses - Contact Business Owners Extension v4.8.0
    Directory / Pages - Short Page URL Extension v4.8.0
    Directory / Pages - Discussions Extension v4.8.8
    Advanced Photo Albums Plugin v4.8.8p2
    Suggestions / Recommendations Plugin v4.8.5p1 2
    User Connections Plugin file v4.8.2
    Advertisements / Community Ads Plugin v4.8.8p1
    Directory / Pages - Contact Page Owners Extension v4.8.0
    Groups - Polls Extension Plugin v4.8.0
    Poke Plugin v4.8.5 N-A
    Birthdays Plugin-Listing, Wishes, Reminders & Widgets v4.8.7p1
    Advertisements / Community Ads - Sponsored Stories Extension v4.8.2
    Likes Plugin and Widgets v4.8.6p1
    Advanced Facebook Integration Plugin v4.8.6
    Facebook News Feed, Friends, Invite & more Plugin v4.8.6p1
    SocialEngineAddOns Core Plugin v4.8.9p4
  • May 14th, 2015 by Milton F.

    FAQs, Knowledgebase, Tutorials & Help Center Plugin

    For those who want to expand and provide more content to your project this plugin is very handy, allows you to create interesting pages.
    I highly recommend it.
  • September 6th, 2014 by Tyrone C.

    This has been an excellent addition, easy to use and comes loaded with FAQ to get you started. I have faced no issues with this.
  • July 25th, 2014 by Craig D.

    We love this plug in, not only because it comes loaded with FAQ's to get you started, but the simplicity in adding more and customising this for our site specifics is a breeze.... and it really helps people understand things about our site... If you haven't installed this yet - then I only have one question for you - WHY????
  • July 23rd, 2014 by David H.

    As support for users is a time intensive service one is happy to find something that helps with that. This plugin is able to communicate the most important information of your community to your browsers in multiple languages. It will save you a lot of time. I am very glad that I found it. Would recommend any time.
  • June 13th, 2014 by Caroline O.

    This is an amazing plugin!
    It looks so professional, you can even modify the FAQs very easily, perfect so it can meet your communities needs! I am so happy i bought this, it will save me so much time with regards to receiving emails from members who don't know how to do something. If any new queries come up, it will be very easy to add a new FAQ and hopefully eliminate any need for them to contact by email!
    Highly recommended!
  • May 5th, 2014 by Daniel S.

    Fit for purpose plugin to provide help / FAQ separated from your site content. A must have ...
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