Add-on Marketplace - customize your SocialEngine PHP website

AnswerBuzz

Created by: Social-Lingo
Compatibility: SocialEngine PHP 4.x - 4.2.x

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1 likes, 2 dislikes Write a review!

Reviews

  • January 16th, 2013 by Sheikh N.

    After I saw one negative feedback about this company I thought it is ok. Let me try AnswerBuzz. I paid them through Paypal and they confirmed the payment. They said they will send me the download link for files but it is more than a week and there is no news.

    I opened 7 support tickets and i didnt get any reply.
    The sales, support chat is online but they refuse to answer the chat support. I have send them several emails but there is still no reply.

    Now i need to make myself understand that this cheating company has robbed me and I have no hope but look for another question answer plugin from a reputed company.

    GUYS BEWARE OF THIS CHEATERS.....

    BTW here is the proof of my paypal payments.


    Jan 10, 2013 12:06:38 GMT+04:00
    Transaction ID: 8F508631J2455064M

    Hello iBizVault,
    You sent a payment of $25.00 USD to Social-Lingo
    (support@social-lingo.net)



    It may take a few moments for this transaction to appear in your account.
    ________________________________________
    Merchant
    Social-Lingo
    support@social-lingo.net
    Instructions to merchant
    You haven't entered any instructions.
    Shipping address - unconfirmed
    iBizVault
    Al Satwa,
    Dubai, Dubai
    112597
    United Arab Emirates Shipping details
    The seller hasn’t provided any shipping details yet.
    Description Unit price Qty Amount
    QnA Module
    Item# SE2-3928 $25.00 USD 1 $25.00 USD
    Subtotal $25.00 USD
    Total $25.00 USD
    Payment $25.00 USD
    Charge will appear on your credit card statement as "PAYPAL *SOCIAL-LING"
    Payment sent to support@social-lingo.net


    From amount 95.24 AED
    To amount $25.00 USD
    Exchange rate: 1 U.A.E Dirham = 0.262494 U.S. Dollars
  • September 12th, 2012 by kevin G.

    After trying to purchase this product from them they have refused to send night over the last few days which now I have launched a complaint via PayPal against this company. Under further investigation speaking to socialengine.com about the matter. It would seem this is another bogus that has been ripping off people (check the other companies called Dev9 Networks & Social8Studios ) who were by the same people a lot people lost a lot of money regarding these companies who are running owned by the same person. he will close down one company and open another under a different name with the same products.

    I highly advise you to stay clear of this company because if you don't you will lose your money . Take the time to read the other people's reviews from these companies Dev9 Networks & Social8Studios

    you have been warned
    • Responded October 10th, 2012 by Bryan S.

      Our purchase and cart system like all others who work in this industry, releases a product for download immediately after purchase has been made. We contacted PayPal in regards to this payment as it was sent in as an e-check; PayPal could not give a reason as to why since we are only the seller, and due to policy, PayPal cannot disclose personal information about another account. We released the product to the customer before the e-check cleared so it could be downloaded and informed the customer that it was available and apologized for any delay. The customer wrote back and requested a refund with a dispute opened. We did contact PayPal again after the dispute was placed and requested that the refund be granted since it was an e-check and they said they must wait for it to be cleared. We had to escalate the issue to a supervisor who finally did the refund, and the customer received his product.

      As stated before, all products are available for immediate download right after a product has been purchased and we receive the funds. This is not a typical customer experience and do apologize that this happened.

      The issue was resolved and any money paid was refunded as requested by the customer.

      Regards,
      Bryan
  • September 3rd, 2012 by Ward D.

    Demo please?
    • Responded September 4th, 2012 by Bryan S.

      Hello Ward,

      We are currently working on a demo site so this and our other plugins can be tested. We do not have an ETA, but it will be announced just as soon as it is done.

      Regards
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