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SocialLOFT | Advanced Subscription Plugin (Compare Subscription Packages) - SE4

Created by: SocialLOFT
Compatibility: SocialEngine PHP 4.2.x - 4.5
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6 likes, 2 dislikes Write a review!

Reviews

  • April 27th, 2015 by Ville H.

    We have big problems trying to install this plug-in. Many times we are also trying to contact you? What is the right email to get a response? First you have to install core-file to Socialloft? But you need access to "my account" first. How do you get one? Please help asap. tunepan@tendigital.fi.
    • Responded April 27th, 2015 by SocialLOFT .

      Hi Ville,

      We have replied to all 3 of your support requests within one business day from the day they were submitted. However, we have not heard back from you regarding your request. It looks like there is a communication issue between us. Please send us additional information to verify your purchase using a different email address (etc. gmail) so that we could support you appropriately. Below is a copy of our respond to you on 04/03/15:

      "Hi Ville,

      SL Core is available for down load in the Customer Area of our website. Each purchase should have an account to access our Customer Area. Please ask your colleague if he would have those information. If not, please send us detail of the purchase and the email used for us to look into this for you."

      Thank you for your time and support!

      Regards,
      Ryan Nguyen
      SocialLOFT
    • Responded May 11th, 2015 by Ville H.

      Hello. What is your email address so that we could send you the confirmation for the purchase? I cannot find any email address on your site.

      Best regards,

      Ville
  • July 15th, 2014 by Colin Carroll TA Irish E.

    Hello

    This work on the new social engine (4.8.5) ?

    Tks
    • Responded July 15th, 2014 by SocialLOFT .

      Hi Colin Carroll TA Irish Empire,

      This will work on the latest version of SE. We will support you if you have any issues after your purchase.

      Please don't mind the outdated content as we are in the process of updating them.

      Regards,
      Ryan
      SocialLOFT
    • Responded July 16th, 2014 by Colin Carroll TA Irish E.

      Hi
      We just bought this and are excited. Can you confirm that the download that we did 2 minutes is the latest version of your plugin?
      Cheers
  • April 7th, 2013 by Daniel N.

    As we are running our application in English and German, there were a few problems at the beginning with the Language Manager, but these were solved immediately by SocialLOFT team. A perfect customer-oriented support … Thank you so much!

    Daniel N. Camenzind,
    Switzerland
  • March 24th, 2013 by Jim P.

    This plugin works great. I think the reviewer who said it's bad is placing the blame for his issues on the wrong company. This plugin doesn't control subscriptions upgrades, it just gives it a much nicer display.

    And what's more, I'm not sure if that "free upgrade" issue he was facing was in an old version of SocialEngine, or if it's just something wrong with his site, but I've had no issues with the upgrade process. Everything works smoothly.
  • January 26th, 2013 by Ben M.

    First of all, I would like to say that you need to ask questions about this plug-in before you buy it. Believe it or not there is a bug in the whole SE system that benefit developers and SE. (my opinion)

    Here is a short conversation between myself and social loft
    ------------------------------------------------------------------------------

    If a current member upgrades from free to another subscription, e.g. from free to bronze, it shows that they are able to use all features etc. without paying for it.

    Thank you

    Ben
    01/25/2013 11:47 pm
    Hi Ben,

    We did investigate and have determined this is a problem with SE. Our plug-in only lists the plans in a comparison format, SE handles the actual subscription. One way to find out is to disable our plug-in then subscribe to a plan. Please do let us know if you would like to give you a quote to fix this problem.

    Regards,
    Social Loft
    _------------------------------------------------------------------------------------

    NOW they want to charge me to fix the problem..! are you FU@#ing serious.!


    My advice to you, is to ask for this problem to be fixed, and included in the price they charge to sell the package to you.

    Social Engine is the biggest laughing stock of all SE at the moment, it is slow, buggy and awful to use. in 2.5 years I have invested over $4000.00 on this piece of shit...... every time I install an update or a module etc... there is ALWAYS an issue with SE of some sort. I am currently saving to go else where. I wonder how many people have had the same issue with SE.

    This is my last purchase from any SE developer.....
    • Responded February 2nd, 2013 by SocialLOFT .

      Dear Ben,

      We have been trying to contact you several times in regards to your problem and was hopefully able to help you resolve it even thought it wasn't our fault. Nevertheless, If you still would like our support please contact us in our Support System and we will work out a solution for you. Please see our reply to you on 01/27/2013

      "Dear Benjamin,

      We believe we have been professional in responding to your request promptly and being attentive in looking into your problem. We should not be held accountable other's problem since your reported problem is not caused by our plugin. We have not charged you for anything else other than our plugin and for a simple configuration on it. If you are not happy with our plugin and do not have the need to use it on your site, we will be glad to give you a refund.

      Your recent review about our plugin on SocialEngine is un-just. Our plugin works as described it should not be a subject for venting your frustrations about SE framework and other third party developer. Please take it directly with SocialEngine and other developers if you have problems with their work.

      We would like your consideration in remove/revise your recent review on our plugin because it is not the root cause of your frustration. We would be glad to continue to work with you to resolve this issue. Alternatively, you can contact SE directly or a developer who have done customization for you to verify and fix this problem for you."

      We are looking forward to hear from you soon.

      Regards,
      SocialLOFT
  • January 21st, 2013 by The Gender S.

    This is just what we needed to help get more paying members on board. I had tried making something like this up myself but it was clumsy and needed to be changed in Photoshop every time we made any changes.

    By contrast, this plugin links directly to the SE4 membership system so any changes you make to membership levels and membership package prices are automatically reflected without you having to lift a finger.

    You can also easily add and remove features and benefits for each membership level.

    It also looks far more professional than the grid I tried to make in Photoshop!

    I will be happy to recommend this plugin and its developer to all of my SE4 buddies out there.
  • January 6th, 2013 by Ioannis P.

    A must have for any website using subscriptions.
    Great plugin, works great, it is easy to install and use.

    SocialLoft support service is excellent.


    (agree with Ryan O., proposal addition widget, "2. A widget that would show the user when their membership expires in Days")
  • December 16th, 2012 by Ryan O.

    This is a great mod. I had something before but it was a workaround to get users to see it. This integrates DIRECTLY into the Payment Module and uses any gateway you have (ccbill, paypal, 2checkout, custom). The only thing I would say would be nice to make it complete would be 2 things

    1. The Ability to move the link in the mini-menu to the main menu (I did it within the database directly)
    2. A widget that would show the user when their membership expires in Days (Your membership expires in X days) and if it is a free membership it would say "your membership does not expire"

    Other than that great work and great ability to customize the appearance of it!

    WELL DONE
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