Add-on Marketplace - customize your SocialEngine PHP website

(Anti Spam & Attack) SpamTrawler Web-Application Firewall and Security Suite

Created by: SpamTrawler
Compatibility: SocialEngine PHP 3.2 - 4.x

FAQ

  • How to access technical and sales support?

    Ticketing System and Live-Chat (Scheduled if technical)
  • Refund Policy

    We offer a full 14 days Money Back guarantee
  • How do I receive SpamTrawler after purchasing it ?

    After your purchase, your order will run through fraud checks, after which your order is accepted and products made available for download.
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Reviews

  • November 2nd, 2015 by R B.

    SpamTrawler is necessarily quite an indepth, technical solution. However, even for a non-techie such as myself, the installation and set-up was made a breeze as it was all handled by Oliver (within the purchase price). Excellent value for money, straight-talking advice, and a great product.
  • June 20th, 2014 by Bradley H.

    After battling SPAM bots creating accounts and draining server resources, we installed SpamTrawler and have been very impressed. Server loading is no longer an issue and SPAM accounts have become VERY rare. No more over sized .HTACCESS file with IP filters and no more getting hammered by SPAM bots attempting to enter our site. On top of that the support for from SpamTrawler has been excellent.
  • April 14th, 2014 by david t.

    If you have a web site then you need this plugin it is the best at its job
    You have total control over all who come to your web site.
    David for www.socialshinysat.com
  • February 25th, 2014 by Mathew .

    Unfortunately any website these days is the target of major spam!
    I'm not too great with computers and this is all new to me, however Oliver and the team at spam trawler have been nothing short of excellent. Very quick responses, very quick installation and they definitely help out in every way they can.

    The product is a must have for your website.
  • January 27th, 2014 by Brian H.

    Your plugin crashed my site.

    I can't get into my client area on YOUR site to submit a support ticket.

    I can't even contact you since the contact link is NOT working either on your site.

    What the hell is happening?

    bwglive.ca
    • Responded January 27th, 2014 by Oliver P.

      Dear Brian,

      The reason your submission has lead to you being excluded from accessing our site was that a full php stack trace has been posted in your ticket which has triggered our IDS (Intrusion Detection System)

      I have opened a new support ticket for you explaining this and also have provided you with an explanation on why you have received the error message "...file SpamTrawler.php cannot be opened for inclusion..."

      As explained to you in the support ticket, this is not an error with our software.
      The reason for this error message was that after moving your site to a new server (which can be seen by the differing IP addresses of your initial installation and the current IP address of your domain which belong to different hosting providers) you have not adjusted the include statement to reflect your new server.

      The include path differs from server to server and the correct path is always visible within your SpamTrawler admin panel at "Settings -> System Settings -> Integration & Automation" as explained in our knowledge base, and has to be adjusted in your "index.php" file when moving your website to a new server.

      I hope this clears any confusion.

      We are looking forward to hear back from you.

      Have a great day!

      Best Regards
      Oliver
    • Responded January 27th, 2014 by Brian H.

      My hosting company confirmed to me that your software caused the site to malfunction. Up until this point, it worked well. However, intrusion detection system or not, there has to be a better way to contact you in case of emergency. Your form asked for the error I saw, I simply cut and pasted it in the appropriate field. If your contact form blocks me because of this, this is NOT my fault. Adjust your forms. You can imagine the panic when I can not get a hold of you at all and your site seemed to not be functioning. Your software works, but the one time something went wrong, it was a bad experience trying to fix it. My Hosting company fixed it in the end.
    • Responded January 27th, 2014 by Oliver P.

      Brian,

      You are absolutely right when you are saying that we need to improve ways of contacting us for situations like this when you are unable to access our website.

      For this reason the SpamTrawler admin panel has been equipped with a "Live Support" solution which will be available to all customers with our next update tomorrow.

      Additionally our "Intrusion Detection System" has been adjusted to avoid cases like this in the future.

      The issue in your case was that the path of your initial installation does not match the current path, which leads to the message "file SpamTrawler.php cannot be opened for inclusion"

      To fix this all that needs to be done is to update the include statement with the one found in your SpamTrawler admin panel (which is always the correct path)

      For any questions please feel free to contact us.

      Have a great day!

      Best Regards
      Oliver
  • January 21st, 2014 by Jason W.

    I just purchased this product from Oliver. He was a great help and great service. I would advise doing business with him. Looking forward to having this spam solution installed!!! I definitely would recommend Spamtrawler to anyone...

    Jason
  • December 14th, 2013 by Cheryl O.

    The moment I installed an SE site, the spammers/user agents etc were there within a few days. I was blocking manually and it was taking up a lot of my precious time with very long lists of blocked IP's and emails using htaccess which slowed down my sites.

    Then I saw this plugin and tried it out. At first I didn't get the settings right but their team were very quick to respond to help me, corrected my settings and did extra to help me out.

    This plugin is an absolute must no matter the operating system on your site. Very highly recommended.
  • November 11th, 2013 by Wilton T.

    SocialEngine is a great platform, but one thing I noticed is that its a target of heavy spamming. Enabling captcha and profile questions cut down on some of the spam, but the spammers soon found away around those solutions.

    That's when I bought SpamTrawler. Ever since Oliver helped me install and optimize the settings, I have yet to receive a big spam attack.

    SpamTrawler really is good and Oliver is helpful.

    Thanks.
  • September 30th, 2013 by allan g.

    This program is an absolute must to stop the SPAMMERS attacking your site as i have had it installed by SpamTrawler tech support within minutes of buying this product and now my site is running so smooth and it has STOPPED all of the SPAMMERS attacking my site, Awesome :-)
  • August 22nd, 2013 by Jane H.

    I run a fairly large SE powered social network with over 66, 000 members http://www.GayGirlNet.com.

    Just like other sites, I can have issues with spam and I really couldn't be happier than I am that I found Spam Trawler.

    It's a great price for what it does. It's great looking at the unwanted being blocked without me or my mods having to do anything at all.

    Oliver is amazingly helpful - really fast at getting back to questions and he really has exceeded by expectations by miles!

    I truly recommend this product to any website owner who wants security and peace of mind.

    Jane http://www.GayGirlNet.com
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