Add-on Marketplace - customize your SocialEngine PHP website

Reviews

• Great and Fast Service

  February 18th, 2013 by Jennifer M.

  Thanks for fixing the error that was fast :) Great Service

• Tenacity.

  October 22nd, 2012 by Travis C.

  When I first dealt with younet, they had some interesting plugins, some great ideas but the plugins were just ok. I explained to them that we had issues with the functionality and protection of the music files. Then we eventually moved on with another plugin company. However, I checked back with younet and noticed they had upgraded this plugin. I submitted a ticket saying it looks great but stated why this music plugin would never work. They replied with "yes, we fixed that issue too". I was shocked! So I immediately downloaded the latest version and checked it out. Sure enough, it was resolved! These guys actually listened to my complaints. They knew that in order to make this music plugin a quality plugin, it would take a lot more hard work and effort to make it right. And that's exactly what these guys did. These guys never gave up! They have great ideas, their support is great and above all, they listen to their client's needs. Thank You YouNet! You've made me a happy customer! I trust you and and I'm back to buy more!

• Be careful!

  September 25th, 2012 by Carlo J.

  I've got a large number of plugins, almost all and had a theme of these guys. Then got some small custom work done and all in all was very very pleased with their work and plugins and outstanding support.
  
  DO NOT EVER GET THEM TO DO ANY LARGE PROJECTS!!
  
  THEY WILL MESS YOU AROUND, TAKE MONTHS INSTEAD OF THE WEEKS SCHEDULE THEY GAVE YOU TO COMPLETE THE TASKS. THEY WILL MAKE CONTINUOUS MISTAKES AND CHARGE YOU EXTRA FOR THOSE MISTAKES. A 3000USD PROJECT WILL TURN INTO A 10,000USD PROJECT ON EXTRAS ALONE. AFTER THEY'VE WORKED ON YOU SITE IT WILL BE A MESS FOR ANY OTHER DEVELOPER TO WORK ON AND MONTHS AFTERWARDS YOU WILL STILL RUN INTO PROBLEMS CREATED BY THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Responded October 2nd, 2012 by YouNet .

    Hello Carlo Jacobs,
    
    Sorry for the matter, however, there is some misunderstanding as I know.
    
    Cost of 3000 USD is for the first stage then requirements were added gradually and since your site is complex with many add-ons so sometime it needs some fix.
    
    Please contact our team so they can help you and we are willing to help.
    
    Regards,
    YouNet

  • Responded October 9th, 2012 by Carlo J.

    It seems there was a misunderstanding after all. They put a lot of effort into rectifying my dissatisfaction and succeeded! Thank you YouNet for being patient and putting put your customers first.

• I am a happy customer with YouNet

  June 11th, 2012 by Darwin R.

  their support is quick and your product is wonderful

• Great Support

  May 22nd, 2012 by Maxwell G.

  Great customer support and good plugin with a lot of potential.

• Great Plugin, Geat Support!!!

  April 5th, 2012 by Martin F.

  Only want to sayd....Thanks guys for give as this quality of plugins! Your are the best company ever!!

• nice plugin

  September 7th, 2011 by Derrick M.

  they did it again truly ahead of the pack

• Impressive quality

  August 29th, 2011 by Marco P.

  Modules2Buy/YouNet provides awesome customer support and good quality products. We are satisfied with their way of work.
  We are using their services for a new project we are implementing and we feel sure with beside us. We really recommend them
  
  Marco Palladino
  innovarSI

• What info would you need from me to install this plugin

  August 2nd, 2011 by John M.

  I am interested in purchasing this plugin but before I do I have some questions. After reading the above I am a bit concerned because my site is a music network and there are a lot of playlists already uploaded to the site. Will I have to disable my SE music plugin, in order for this one to work? and if so, will you transfer the existing playlists of my members to this new plugin? After reading the last review a member had left for you I am a bit hesitant to purchase this plugin...
  
  My second question is what information do you require to set up the online store? do I give you my paypal account info?
  
  Also the template of my site is one that you have created ( you music) so hopefully there wont be any issues using your plugin on one of your own templates?
  
  Please get back to me asap, I need to purchase this very soon
  
  Thanks

  • Responded August 2nd, 2011 by YouNet .

    To Customers and John M. ,
    
    After reading the above I am a bit concerned because my site is a music network and there are a lot of playlists already uploaded to the site.
    
    --> You should see other 10 reviews of customer below
    
    Will I have to disable my SE music plugin, in order for this one to work? and if so, will you transfer the existing playlists of my members to this new plugin?
    --> This plugin is separated from SE Music. While we are adding the migration feature to plugin to migrate SE music to this plugin, we can migrate manually for you free.
    
    My second question is what information do you require to set up the online store? do I give you my paypal account info?
    
    --> Once you purchase, please submit ticket for us to install and guide you to set up Paypal
    
    Also the template of my site is one that you have created ( you music) so hopefully there wont be any issues using your plugin on one of your own templates?
    --> If you are our existing customer, so you should know level of our support
    
    Our policy is to refund if customer are not satisfied. Please send us ticket in the Client Area to get discount code for existing customer.
    
    Regards,
    Modules2Buy
    

  • Responded August 2nd, 2011 by John M.

    Thank you for your quick response... Yes I have used your support in the past and they are most helpful... Thank you for clearing everything up for me...

• Buyer Beware!

  July 26th, 2011 by Ingrid R.

  The one star on this rating is because the plugin does exactly what it's supposed to do...allows users to download and purchase music. But that's where the compliments end. For the price of this plugin, one would expect this to perform flawlessly upon installation...but that is not the case. Their definition of a "customization" is the same as our definition of "core functionality". Everything except the store being able to download and purchase music will be considered a "customization". For example,
  
  - This plugin does not work with the Music module SE provides, so you will have to un-install and use one or the other. If you are just starting your SE site or if you have an SE site that doesn't have many mp3s already, this may be an easy decision. But if you have a site with a lot of music or you are switching to a music based social network, you should know that they would need to be migrated to the mp3 module. To their credit, they did migrate my existing mp3s.
  
  - This plugin does not work with other SE 3rd party plugins. For example, I also have the Ad plugin from SocialEngineAddOns installed on my site (an example of an expensive plugin that performs exactly as advertised). Users can't advertise their music because the design of the mp3 plugin does not allow it. That's a "customization".
  
  - This plugin does not work with some Core SE features. For example, with the SE Music mod you can drag and drop from the Admin Panel into profiles. Once it is uninstalled you must use the mp3 music feature which doesn't work as well. It will only show 10 albums/playlists on a page. So if a member has 20 albums/playlists, you will only be able to view the first 10 without a "next page" option.
  
  - In the "My Account" feature, they have the MSN/Live logo showing in place of a member's photo or logo. To get that changed is considered a "customization".
  
  - Faulty codes. This should really be #1 on the list but I wanted to save the best for last because it is dishonest. Some of the links in my store appear invisible. Particularly in the "New Playlist" and "Song List" widgets. I've had another Developer look at it, and apparently it was installed with a block or hidden code. They showed me a print screen using Google Chrome's code feature. When I approached Modules2Buy/YouNet about this I was told that because I use a customized theme...not one of the pre-installed SE themes...they were going to charge me to fix that. That is dishonest. The code is placed there on purpose. And if it's not, it's further proof that this plugin doesn't work with other SE plugins. My theme is from another SE Developer using the SE SDK as a package/plugin.
  
  This explains all of the 5-star ratings Modules2Buy/YouNet receives. I was told that for $30/hr and a positive review they would fix all of my issues. Then I was told in a separate email from another person that for $10/hr they would fix the issues. But they state you get "30 days FREE support".
  
  I feel that for a plugin that costs as much as the SE core itself, it should perform flawlessly upon installation. Instead I was told that my issues were "customizations". So apparently they think that dishonestly installing hidden codes and then fixing them is a customization. I own 2 SE sites and 10 blogs and will make sure no one else has to waste as much money as I did on this plugin. It is much cheaper to go to an honest Developer.
  
  I would challenge any other SE member that bought and installed this plugin to comment on this review. I'm sure you had the same issues and that's why you see all of the meaningless positive reviews. I just feel that this needs to stop. They shouldn't have to blackmail people to get positive reviews. I'd feel much better paying $200 upfront and have the plugin working perfectly...than paying $160+ for dishonesty.
  
  I would also like to challenge Modules2Buy/YouNet to respond to this review. Please keep in mind that I have all email correspondence between us. I am not exaggerating this review at all. Yes, you did migrate my existing mp3s. No, this plugin does not work with my Ads plugin. No, you cannot view more than 10 albums/playlists in a member's profile. No, we are not affiliated with MSN/MS Live in any way...why is their logo on the My Account page?
  
  Honestly, these first four points I can live with if that's your company's definition of "customization". I still believe you should post it somewhere so buyers have a chance to make a decision on that BEFORE the purchase though. But the dishonesty, especially for this price, is unacceptable.
  
  If you are contemplating buying this module, make sure you have more than $160 in your budget because you will need it. Either to pay Modules2Buy/YouNet to complete the store or to pay another Developer to fix all the bugs and intentional coding errors.

  • Responded July 26th, 2011 by YouNet .

    Ingrid R.,
    
    Your 4 points:
    
    1. Yes, you did migrate my existing mp3s. No
    --> We are adding this feature to the plugin. It is not "a must have" feature to migrate music from other to our music, but you can contact us to to that
    
    2. this plugin does not work with my Ads plugin. No
    --> There is no obligation that one third party plugin has to work with other third party plugins as there are hundreds of such plugins and both plugins are custom plugin so it needs a little effort to work together that is easy to understand. You can contact us for a solution.
    
    3. you cannot view more than 10 albums/playlists in a member's profile. No,
    --> You can contact us to show you how to make it work
    
    4. we are not affiliated with MSN/MS Live in any way...why is their logo on the My Account page?
    --> I believe this can be solved just a ticket
    
    So for these matters we can solve for you easily and you can see by contacting us or you can give us ticket ID then we will reply immediately.
    
    Hoa Nguyen
    Modules2Buy/YouNet

  • Responded September 14th, 2011 by YouNet .

    We need to explain more detail about advertising:
    
    2. this plugin does not work with my Ads plugin.
    
    --> It works with Advertising plugin but to embed ads to flash player, we need to do as customization.
    
    Generally, it works with Ads plugin without problem.
    
    Our refund policy: We will refund money if we can not resolve problem for customer.