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Frequently asked questions

SocialEngine Cloud Questions

Will SE Cloud work with my current website?

Of course! If you already have a website, you can easily add your current design and layout to your SE-powered site. You can also easily set up your SE site with a custom domain name or subdomain.

Do I need my own hosting server?

Nope. We host your SE Cloud site on our own powerful Amazon cloud servers. We've carefully configured them to serve up your site with consistent performance. There's no need for you to setup your own server.

Do I own my site? Can I sell it in the future?

If you decide to sell your site, you can transfer access to your account to the buyer. Your community's content and layout belong to you.

I'm not exactly tech savvy, can I still use SE Cloud?

Absolutely. SE Cloud is really easy to setup - you just fill out a form, and we instantly create your community site. You don't need any technical skills to manage your site, and anyone with basic HTML/CSS experience can help you make changes to your site's style and layout.

Do you show ads on my site?

No way! SE Cloud is not an ad-supported service. We'll never put ads on your site, but you're welcome to install your own if you wish.

SocialEngine PHP Questions

Is SE PHP Better Than SE CLOUD?

The answer depends on two considerations: How you intend to use the software, and what resources you have to support it. Since SocialEngine PHP was first developed five years prior to the Cloud product, it currently has a greater range of features, customization and third-party developer support (plugins and expert services you can separately purchase).

Like other software you can completely customize, greater freedom frequently comes with greater responsibility. This may include server/security administration, trouble-shooting related to third party hosting providers (shared or dedicated), plugin integrations, code updates, etc. If this sounds daunting in terms of your own technical skills or desire to work with others who have them, consider SocialEngine Cloud as your first option.

Will I own my site?

Yes. You own all of your content, member data, and any customizations you make to the SocialEngine PHP source code. It's yours!

Can I Try Before I Buy?

Yes! You can download the SocialEngine PHP free trial to try on your own server before buying a license.

What if I want to switch to SocialEngine Cloud?

You can add a new SocialEngine Cloud site or purchase a new SocialEngine PHP license at any time. However, note that migration features for transferring your site content and members from one site to another are currently unavailable.

Is the source code encrypted?

No, our source code is 100% unencrypted so you can make absolutely any changes you need. Additionally, the source code is very heavily commented with notes about what is happening throughout the code.

How easily can I customize SocialEngine PHP?

We've gone to great lengths to make SocialEngine PHP incredibly easy to work with and customize. The entire source code is unencrypted and very thoroughly commented with notes about what's happening throughout the PHP code. We also provide fully commented HTML templates for every single page of the social network, including global header/footer templates and an organized CSS stylesheet.

Do I have to pay extra to remove any mentions of SocialEngine PHP?

Absolutely not. Unlike other products, we do not display "SocialEngine PHP" on your social network in any place that is visible to the public. We would never let our product interfere with your brand.

Are future updates free?

Minor updates such as 4.1 to 4.2 are provided free of charge. These updates are small releases that contain bug fixes and small improvements. Major updates such as 4.x to 5.x can be purchased for a small fee and include a massive amount of new functionality and improvements. As an exception, version 4 was provided free of charge to all current clients.

What are the server requirements?

For complete server requirements, please click here.

Does the script come in any other languages?

SocialEngine PHP comes with English only by default. However, we include all of the language used on the system in a single language pack, which makes translation very simple.In addition, you can find third party language packs on our third party plugins page.

Can the script be translated into another language?

Yes, very easily! We include all of the languages used on the system in a single language pack, which makes translation very simple. For more information about how to translate SocialEngine PHP, refer to this documentation article.

How many users can SocialEngine PHP support?

We've worked hard to make SocialEngine PHP an optimized, lightweight platform. The performance of the platform however is primarily dependent on the capabilities of your server. As with any web-based application, you may need to upgrade your server if your social network attracts a large amount of traffic. It would also depend on the activities of your users; for example, if your users are uploading large amounts of media (photos, videos, etc.) you may need to upgrade the disk space on your server. On most shared-server plans, SocialEngine PHP should be able to support tens of thousands of users, while a single dedicated server can usually support upwards of one hundred thousand however we make no guarantee of performance due to the many variables involved.

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