Enhancing your SocialEngine site - Our great add-ons and support enable you to create thriving SocialEngine based communities.
We have developed many themes for SocialEngine PHP. While designing themes and elements for SocialEngine, we follow the best and latest design practices that make websites and mobile apps look engaging. We have a talented in-house design team.
We have developed numerous high-quality, engaging, and robust plugins for SocialEngine PHP in the past 8 years. Our plugins enable website owners to fulfil many business use cases and are powering thousands of online communities worldwide.
We have extensive experience in hosting SocialEngine and other web applications on Amazon AWS. Our team knows how to create optimised and scalable hosting environments with Amazon AWS, and we have launched hundreds of websites that are running successfully on AWS. We also know well how to enable Amazon EC2 instances run well with other AWS services like RDS, Cloudfront, etc.
With more than 8 years of experience in developing solutions for SocialEngine PHP, we know what all configurations work well, and enable you to run successful online community websites.
So far I am happy with the SEAO product and services. They are very creative and helpful. If you are a beginner like sometimes it is difficult to understand hot to work long distance with such a team but they always come up with solutions to the problems.
Social Engine is an awesome product. It covers every base you will need to start your social community... However, it is also incredibly robust and complicated to the uninitiated. It will do everything for everyone which means that you have to configure the software to do what you need it to do to fulfill your vision.
After a week or so of trying to figure it out on my own I purchased the full suite of Social Engine Addon Plugins (Recommended Expert) and also hired them to help me configure the platform. Wow am I glad I did. They have been able to turn what would have been a long and frustrating process and help me launch my community in around 45 days.
I want to give a special shout out to Ritika Saini who has been instrumental in achieving a successful launch. She went above and beyond at every turn. When she didn't know how to fix something, she called in resources to achieve 100% customer satisfaction. In fact, I was so happy with the service that I just purchased another round of development assistance to help with fine tuning the site and developing out the eCommerce phase so we can monetize. This company has worked very hard at every step to make sure that I am a happy customer, especially when there were bugs that needed to be fixed. (BIG THANKS RITIKA!)
I will continue to use this company and I suggest that you spend the money and save yourself time. I learned a great deal through this process and now am much more comfortable administrating this software.
TIP! This company is in India which may be a much different time zone. Communicate your dream clearly and in bite sized chunks. Use a google doc to communicate with your representative so you don't have to stay up all night. (Im in Canada) Don't try to launch the whole vision all at once, stage it out. Expect bugs that need to be fixed. This is a complicated system with MANY options for configuration. Some of the issues were native to the software, which they fixed, and some were just settings. Be patient and work with your team, they care about your success. Good luck!
We have been working with SEAO for a while now and the reason we selected them was their amazing catalog of rich useful plugins, in their portfolio. With a few hiccups here and there , their support team strives real hard to satisfy our needs - even though we are a NYC time-difference company. Their hearts in the right place ! and so are their products......Playmusician, Inc (NYC)
I'm a high maintenance customer, but they met my every expectations. Highly recommended, would use again!
SocialEngineAddOns is the go to group for all of your Social Engine AddOns. I've used them time and again and everytime they deliver excellent knowledge, thoughtful service, kind communication and a fully operational solution. I can't recommend them enough!
I am their customer since more than 2 years and they have follow me also in problems not related to they own products. They have spend time also to give me support way over their "duty". Yes sometimes may be bit slow, but because they have many customers. In any case they know how care about customers and how to create great products. Thumbs up!
Great service!! Helped me a lot with collaborating an my vision even at times I myself didn't know what I wanted! I have bought a lot of their plugins and when one doesn't work their there to fix the problem quickly. Their are always there to help and they stand by their products. They continue to do support until the problem is fixed. Great JOB!
We have to admit that SEAO is not a pure social network. It is more incline towards social collaboration. due to the nature of the features that enhance the capacity and the capacity of personnel to contribute more that a mere status update, but also the forum, pages, classified, interest, travel, sites, store and so much more. in short, this is a perfect fir for our requirement. support from the team also prompt. keep up the good work. we are here to support the movement to decentralize the social network provider.
I purchased all of their plugins for a SE site, and spent more then $1300. In presales phase I have to admit they are very fast and reply within hours. Until you place an order with them, then thigns change dramatically.
I asked them why I should buy their solutions and not others, they told me they are the number one SE partner (which I do not believe now). But then my nightmare started. Even though I asked several times to recommend be best practice for hosting, they were always insisting on AWS. I said fine, and gave them my AWS account details so they can install and customize theme. After they installed first time, site was super-slow...between 6 and 8 seconds to load a site, even everything was in Europe where I reside as well. They they did some optimization, which lead to a little performance increase. Then the plugins did not work. Note, it was an initial standard setup, no complex requirements, but tons of things not working. They were then working on the fixes for more then one month and could not get it running.
After one months time I just switched site from "development" mode to "production" mode, and since then my site is completely broken. 100 % broken. Not accessible. And you know what was their reply? I have done some changes so it is my fault. I told them 100 times I did not do any changes, funny thing is, I never worked with AWS so I even do not know how to change anything on AWS. All the time they still had full access to my AWS account which I gave them, but they simply said it was me who changed the settings, it was not their fault.
I then offered them a fair deal, refund me please $800 and keep $500 for the work you have done so far. I think paying them $500 for a zero delivery and broken site was fair from my side. They rejected.
Now I will inform SE about them, and take legal action.
I would be happy if someone wrote a review like this before me, it would have saved me a lot of money and time.
And yes, I know now very well why they will never ever give you a free trial on a live site.
Check out the what they have done here, here is what it looks like:
Hello Kristijan, our Sales & Support Team has requested your website's Admin & FTP Details from you multiple times to resolve your problem, but has not received the working details from you. There is a very simple reason why your website (http://18.104.22.168/) is broken. The CDN path mentioned in your Admin Panel is not correct and so CSS & JS are not getting rendered. We feel that this problem might have begun when you moved this installation from the domain: https://www.crobook.net/ to the IP Address: http://22.214.171.124/ . Thus, you can resolve this by going to "Settings" > "General Settings" in Admin Panel and emptying the text box of field: "Static File Base URL". If you would like us to do this correction for you, then please file a Support Ticket, or drop in a message with details at: https://www.socialengineaddons.com/contact .
After fighting with third-party plugins that don't work for 8 months, I FINALLY got the products and support I needed at SocialEngineAddOns. Personally I wouldn't recommend ANY third-party plugin suppliers other than SEAO. SocialEngine does a disservice to its' users when it recommends substandard and subgrade providers like HIreExperts and a few others, whose plugins seldom work and whose support is vague to non-existent. After this last week, my website is FINALLY working the way it was intended to work, thanks largely to replacing plugins from other third party vendors besides SEAO, WITH SEAO plugins and packages.
I purchase the Marketplace plugin last november. I had issues since day one. Every time I try to use another feature, there seems to always be another issue. They fixed some things after days and weeks. Support staff is friendly, but takes forever to get anything done. Now I had to purchase a support contract in order to help them test their system. Very disappointed as they have put my project in jeopardy. They provide 2 months of free support which you will need because of so many issues that havent even been tested.
The Support team here is incredible and provides quality service. If I could change my initial review, I would.
I have been working with the Social Engine platform and the Social Engine support team for over 4 years now and am very happy with their product and their expert support! The product works amazingly and their support team is top notch and I highly recommend them! I will be using Social Engine for a very long time as a result of their stellar product and fantastic team of experts!
Social engine addons, best company we purchased all plugins and mobile apps, working fine love social engine addons ,also dazzling coustmer support thnx social engine addons
The Social Engine Addons team is a pleasure to work with. We've purchased and use almost every plugin they've developed and it's really improved our site and added a lot of functionality. Their support is friendly and always helpful, and they've always helped us resolve any issues very quickly. Would definitely recommend them.
I am heavy consumer of software and web-services and what i can say is that these guys are right up there as the cream of the crop!. As a customer, they have gone above and beyond in their quest to ensure that the customer is happy and served! This is an important quality for any company especially for me a customer who is on an entirely different continent and timezone they made sure that i felt the value of my money. I highly recommend this team as the "go to guys" in all matters tech. A special shout out to Shaily, Zara, Victor and Devansh. Good-work guys!
They are very hard working and always there to help. They have skilled people working to provide good support.
i have been working with SEAO for nearly 5 years and in all of this time they have never backed down from a problem or an issue. Their customer service is second to none and their Plugins are equalled in performance, design and functionality.
i opened some ticket at sunday 00:30 and at the 08:20 of monday they started to answer and some bugs were solved after few minutes. Nothing to say, excellent.
I have to correct myself ... at the beginning they seemed to be available, then after I created some tickets and I released the positive review they stopped helping me quickly
After 25 days, i can say that SocialengineAddons is not so bad in their support. All problems are fixed in few days, now i have still some problems (one important with their advanced videos plugin), but i am confident that they will solve it. I will update you, but I'm changing opinion in a positive way.
There is nothing more important than the face of your business, that's why I'm pleased using Social Engine Add Ons for my professional website development. I have worked with several web site builders over the years and Social Engine Add Ons is by far the best! Their customer service and talent far exceeded my expectations, they were quick to respond whenever there was a question or an issue, and they finished their work on time. My new website truly represents my ideas and business identity, and I have been getting compliments from everyone. Their prices are affordable and reasonable for high quality work and services they provide.
Thank you very much for making this wonderful website, I plan to use them again and I encourage you to use them as well. I strongly recommend Social Engine Add Ons for excellent website design, good value, and fabulous customer service!
I love all the updates and new features and plugins they create. It's really making my site great...
Everything was done on time with great results and superior knowledge. I highly recommend their services.
I have been using this developer for a few years now and I am always satisfied with the service and products. No problem.
Thank you for your efforts on all of the hard work you do. Its very well appreciated.
Great job! :-)
I have several of their mods and had them do my migration. it was a VERY big job and it all worked out when I had lost hope. They were very professional even through my frustration with my site.
5 star rating and excellent service I recommend them to anyone. thank YOU SEAO!!!!!!!!!!!!
When I decided to use socialengine for my site, I decided to see that the built-in functions and capabilities would not be enough. I looked at plugins from various developers. I also planned to use the most basic package of plugins from one company. Plugins from SEAO have a very large functionality and can transform the capabilities of the social community in almost any direction of social communication and e-commerce. You can verify this by looking at the site of the company SEAO.
To build my site, I was approached with a plugin of events and its additions: this is perhaps the most convenient and functional system for managing events from all that I met on the net, and this is not only based on socialengine! Having looked at other plugins from SEAO, I decided to use most of the add-ons from this company.
Another thing worth mentioning is that plugins from SEAO are available and understandable for administrator setup, have extensive FAQ, are well configured and have an intuitive user interface.
Separately, I want to mention the team of employees and developers of the company. We cooperated almost for six months: we concluded a mutual agreement. Communication was always at a high level, the answers came quickly, the staff understood the topic, questions and tasks well, it was very convenient and comfortable.
About plugins: A very good distinguishing feature of plugins from SEAO is the multifaceted settings of the level of access to the functions and capabilities of the site, depending on the level of the user and paid packages, etc.